FINANCIAL AID
The Highwood Theatre has a limited need-based financial aid program.  If you are interested in applying for financial aid, please fill out the Financial Aid Request Form and submit by e-mail to info@thehighwoodtheatre.org or mail to The Highwood Theatre Business Office.  You will not be able to register until you have heard back from us.  In the meantime, please send us a quick e-mail letting us know your intent to apply for financial aid and which program you would like to register for.  It is important you e-mail us immediately as this allows us to hold a spot for you in the program.  Unfortunately, we are unable to guarantee financial aid for all families who apply, but we will do our best!  Financial aid is not available for registration fees or tickets.


PAYMENTS
Registration Fees:  Registration fees for all productions and programs are $25, with the exception of certain TheatreFIT classes that may not carry a registration fee.  Certain classes and productions may also carry a materials fee.  If you withdraw from a program, your registration fee cannot be transferred when registering for a different program.


You can always pay in full at the time of registration.  If you elect to put your invoice on a payment plan (only available for certain programs), the following will apply:


Deposit: A non-refundable deposit of 20% of your total invoice is due at registration.  This deposit is non-refundable and non-transferable, unless a program is canceled or changed by Highwood.

Classes and Ensembles: The tuition balance will be charged on the date specified. 

Productions: The tuition balance is divided evenly by the number of months the production runs (generally two or three) and is withdrawn automatically on the dates specified.

Private Lessons:  The tuition balance is divided evenly by the number of months remaining in the semester and is withdrawn automatically on the dates specified.  See below for other Private Lesson Policies.


Sibling Discount:  There is a 10% sibling discount for siblings who register for the same program (for example, two siblings register for the same production or class).  


Audition-Only Student Productions:  Because students choose to audition for a show, and then choose to accept a role if it is offered, we require full payment and a signed production contract no later than the first rehearsal.

Online payments are processed through our ASAP online registration system, or you may bring a check or cash to our office.

ENROLLMENT, WITHDRAWAL, AND OTHER POLICY
By registering for a Students' Theatre program at The Highwood Theatre, you agree to these policies.

The Highwood Theatre may close registration for programs that are filled, or cancel or alter classes that are undersubscribed.  

If in the best interests of the program, The Highwood Theatre reserves the right, at its sole discretion, to dismiss a student for inappropriate or unsafe conduct at any time, without refund.  

In the event of inclement weather or other circumstances beyond Highwood's control, The Highwood Theatre may determine it is necessary to cancel a rehearsal, performance, or other event or meeting.  We will do our best to make-up lost time when possible, but we cannot guarantee it.  No refunds or credits will be issued in the event of a weather or other uncontrollable event or closure.  Information about such closings can be found on the homepage of our website or our Facebook page.  We will also do our best to reach parents by e-mail or phone.  


The Highwood Theatre reserves the right to use photographs and creative works taken or produced during our programs, without compensation, in advertisements and other marketing materials, both online and in print.  The names of students will never be publicly identified in conjunction with these marketing materials unless prior permission is obtained.  

Withdrawal from a program must be made in writing to info@thehighwoodtheatre.org by 5:00 PM the day prior to the program start date.  Refunds, minus any non-refundable deposits or registration fees, will be made as soon as possible.  

Any family/participant withdrawing prior to the second meeting of a program will be responsible for any payments made to date.

Any family/participant withdrawing after the start of the second meeting of a program will be responsible for the entire tuition.

Failure to make a payment by the scheduled due date may result in the loss of you/your child's place in a program.

In the event that a program has reached its maximum enrollment, you may not be able to register.  In this case, please e-mail us and you will be placed on the Waiting List.  If you are accepted off of the Waiting List, you will be responsible for immediately paying all fees due to date. 



PRIVATE LESSON POLICIES

WHAT TO DO IF YOU NEED TO CANCEL A LESSON

If you know in advance that a lesson needs to be cancelled, please e-mail info@thehighwoodtheatre.org no less than 3 days before your scheduled lesson and we will work with you to reschedule that lesson during the semester.  In the event that the lesson cannot be rescheduled, you will not be charged for that lesson (or, if you have paid in full for the semester, the charge for that lesson will be refunded within 2 weeks).

If you notify us less than 3 days before your lesson, you will be charged for the lesson as scheduled.

If your child is sick, or there is another emergency, please notify us as soon as you can explaining the situation.  We cannot guarantee that your lesson can be rescheduled, but we will try our best.  In these extreme cases and a lesson cannot be rescheduled, you will not be charged for the originally scheduled lesson (or if you have paid in full for the semester, the charge for that lesson will be refunded within 2 weeks).  We urge you to be honest with us regarding our cancellation policy; if a lesson is cancelled the day of, we still have to pay your child’s teacher.

WHAT HAPPENS IF YOUR TEACHER IS SICK OR UNABLE TO MAKE A LESSON

If your teacher knows about his/her absence well enough in advance, we will try to reschedule your child’s lesson.  In the event that your teacher is sick or has to cancel last minute, we will try to get a substitute teacher.  In the unlikely event that a substitute cannot be secured, we will notify you and reschedule that lesson.   

WHAT IF YOUR CHILD DOESN’T LIKE HIS/HER TEACHER

Don’t worry!  We have many qualified teachers for all of our private lesson areas.  Sometimes, a student and teacher just don’t work well together.  We urge you to let us know as soon as possible if your child is unhappy with his/her teacher.  We will be happy to let your child try out other teachers!





Policies and Financial Aid